Job Description

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary 

The Housing Focus for Individuals Program (HiFI) is a collective of case managers that provide support and services to households without children who have experienced chronic homelessness. The HiFI Case Manager works with program participants towards finding and maintaining housing within Salt Lake County while also creating and fostering community connections for participants when additional, specialized supports are needed. Individuals are referred to the HiFI team through a standardized community process involving multiple partner agencies and case managers are expected to be able to interact consistently and professionally with these partners at all times. 

HiFI Case Managers provide support and services to program participants using a person-centered, housing focused and trauma-informed approach. We are seeking individuals who can engage in open, honest and non-judgmental conversations around this. 

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

 

Positions Available
1

Locations
Headquarters (HQ)
1415 S Main Street Salt Lake City, UT 84115

Shift
9am-5pm, Monday- Friday

Reports to
Housing Supervisor 

Position Status
Full-Time

Grade, Starting Rate
Grade 6, $18.90

FLSA Status
Non-Exempt

Job Duties 

1. Provide direct case management services to program participants. This includes crisis intervention, program assessments, goal setting, problem solving, agency and community resources utilization, and network building. 
2. Provide outreach services to clients in various settings including their homes, community resource centers and outdoors when needed. 
3. Keep accurate records of services provided to program participants and be able to submit all information in a timely manner. 
4. Attend regular meetings including a weekly clinical case staffing and a weekly one on one meeting with supervisor for support. 
5. Use agency vehicles to provide transportation for guests. 
6. Other duties as assigned. 

Promoting Best Practice  

• Demonstrates awareness and desire to understand diverse populations 
• Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages. 
• Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline 

*Other duties as assigned 

Must pass a pre-employment background check and drug screen.  

Education and Experience 

1. Experience working with diverse populations preferred. 
2. Must have either lived/worked/volunteer experience or a degree in a related field. 

Required Skills and Abilities 

1. Adhere to and believe in the mission and vision of The Road Home. 
2. Be a team player with strong interpersonal skills. 
3. Be dependable and reliable. 
4. Ability to accept direction from Supervisor. 
5. Be organized and motivated to complete tasks on time. 
6. Basic computer skills needed along with a willingness to learn new skills over time. 
7. Self-starter and self-directed. 
8. Able to communicate effectively and handle difficult situations with professionalism, and compassion. 
9. Ability to work from a Trauma-Informed Care framework. 
10. Demonstrated awareness of and sensitivity to diverse populations. 
11. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages. 

Physical and Equipment Requirements 

• Ability to assist with light duty moving (food boxes). 
• Ability to stand and walk for at least an hour at a time. 
• Ability and willingness to drive an agency vehicle. 

Job Tags

Full time, Temporary work, Part time, Work visa, Shift work, Monday to Friday,

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