Technician is required to work on the following retail specific devices:
Additional types of Support to be provided onsite:
Smart Hands:
Device Health Checks:
AVDE :
POS System Support : Troubleshooting Point of Sale devices (registers, scanners, receipt printers, cash drawers, etc.)
Peripheral Setup : Barcode scanners, label printers, signature pads, etc.
Store Opening/Closing IT Tasks : Ensuring systems are up at opening, and properly shut down or backed up at closing.
Kiosk / Self-Checkout Maintenance : Rebooting, replacing parts, or reporting faults.
Inventory Devices : Support for handheld scanners, tablets used for stock checks.
Wi-Fi Issues : First-level diagnosis if store devices can't connect to the wireless network.
Local Printer Support : Ensuring printers for receipts, reports, or labels function correctly.
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